Privacy Policy

Image of a padlock symbolizing data security and privacy.

At Starlight Studios, located at 123 Stellar Avenue, Suite 200, Brighton, MA 02135, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.starlightstudios.com) or use our services. We, led by our Data Protection Officer, Michael Davis, believe in transparency and want you to understand how your data is handled.

Information We Collect

We collect several types of information from and about users of our website and services:

Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us, request a quote, subscribe to our newsletter, or otherwise interact with us.
Usage Data: We collect information about how you use our website, such as the pages you visit, the links you click, and the time you spend on our site. This helps us improve our website and services.
Technical Data: We collect technical information about your device, such as your IP address, browser type, operating system, and device identifiers.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more details, please see our Cookies Policy .

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our website and services.
To respond to your inquiries and fulfill your requests.
To send you newsletters, marketing communications, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
To personalize your experience on our website.
To analyze website usage and improve our services.
To comply with legal obligations.
To manage our business operations.

GDPR Compliance

Starlight Studios is committed to complying with the General Data Protection Regulation (GDPR). As such, we adhere to the following principles:

Lawfulness, Fairness, and Transparency: We process your data lawfully, fairly, and transparently.
Purpose Limitation: We collect your data for specified, explicit, and legitimate purposes and do not process it further in a manner that is incompatible with those purposes.
Data Minimization: We collect only the data that is necessary for the purposes for which it is processed.
Accuracy: We take reasonable steps to ensure that your data is accurate and kept up to date.
Storage Limitation: We keep your data only for as long as necessary for the purposes for which it is processed.
Integrity and Confidentiality: We protect your data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Typically, contact information related to quotes or inquiries is retained for two years. Customer data related to completed projects is retained for seven years to comply with accounting standards and potential legal obligations.

Your Rights

Under the GDPR, you have certain rights regarding your personal data, including:

Right to Access: You have the right to request access to your personal data and receive a copy of it.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
Right to Erasure: You have the right to request that we erase your personal data under certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact our Data Protection Officer, Michael Davis, at privacy@starlightstudios.com or call us at (617) 555-7890.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive data transmitted online.
Implementing firewalls and intrusion detection systems to prevent unauthorized access to our systems.
Restricting access to personal information to authorized personnel only.
Regularly reviewing and updating our security practices.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

With service providers who assist us in providing our website and services, such as hosting providers, email marketing providers, and analytics providers.
With our business partners who offer products or services that may be of interest to you.
With law enforcement or other government agencies if required by law.
In connection with a merger, acquisition, or sale of all or a portion of our assets.

We ensure that any third parties with whom we share your information have adequate data protection measures in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Starlight Studios
123 Stellar Avenue, Suite 200
Brighton, MA 02135
Phone: (617) 555-VIDEO (8433)
Email: privacy@starlightstudios.com

Our Data Protection Officer is Michael Davis, and he can be reached at the email address or phone number provided above.